M

Zimmermann delivers on both style and substance

 

About Zimmermann

 

A truly iconic Australian brand, ZIMMERMANN exudes sophisticated femininity, a passion for detail, and a love of color and print through its luxury apparel offerings.

The brand’s optimistic and consistently desirable collections across its ready-to-wear and resort collections have propelled it to greater global appeal and international expansion with showrooms in Sydney, New York, and Paris.

With each new collection release, ZIMMERMANN creates bespoke customer experiences both in-person and online for the fashion fabulous.

Services

  • NBusiness analysis
  • NCustom UX & UI design
  • NWebsite development & implementation
  • NConversion rate optimisation
  • NTechnical SEO
  • NOn-site delivery, support & training

Commerce Platform

Results

70%increase in mobile revenue

37%increase in conversion rate

58%increase in international transctions

Adobe Commerce Cloud

The Brief

ZIMMERMANN sought a partner that could support their current site and help them upgrade their legacy platform, being one of the first brands in Australia to transition from Magento 1 to Magento 2.

Seeing the platform upgrade as an opportunity enhance the overall online guest experience to be more in-line with their bespoke store offering, ZIMMERMANN set out with ambitious initiatives to create a more editorial experience for their guests with rich content pages and offerings.

This experience would have to translate across borders to their multi-currency international sites (AU, US, EU and GB) and be replicable with continued international expansion. 

The solution

The re-build of the ZIMMERMANN website allowed the team at Tryzens to create a secure, scalable solution with a mobile-first approach that would be able to adapt to changing needs with the brands continued international growth.

A fluid responsive solution for desktop, tablet and mobile and the implementation of custom site navigation made it easier for guests to shop and discover new collections across channels in a way that reflects the premium, editorial experience that fans of the brand have come to expect.

Key integrations

“We were looking for a partner with the expertise to not only support our current live ops capabilities, but who could also grow with us as we transitioned onto a new platform and continued our international expansion. Tryzens global presence and ability to customize our site to fit our needs were key reasons we chose to work with them and the results have been outstanding. Our guests are now treated to a more immersive, interactive and personalized digital experience that is a true reflection of our brand values.“

Rebecca Jourdan

Global Head of Digital, ZIMMERMANN

“Tryzens got up to speed quickly and we are confident that their support team can manage any issue. They have become an extension of our team as we continue to evolve our digital landscape into a seamless customer experience.“

Rebecca Jourdan

Global Head of Digital, ZIMMERMANN

Site features

The Results

70%

increase in mobile revenue

37%

increase in conversion rate

58%

increase in international transactions